FAQ

Fitment

How do I know a part fits my BMW?

Part pages list the BMWs a part is listed for in the maker's and BMW's catalogs, and fluid pages name the BMW spec they meet. You can also paste your VIN into our VIN decoder, or send your VIN on Fitment Check and we confirm the part before you order.

Where do I find my part number?

See how to find your part number. Search works best with the number typed without spaces.

What do Genuine, OEM and aftermarket mean?

See Genuine vs OEM vs aftermarket.

What is the IA-EURO brand?

IA-EURO brand parts are custom kits we build and unbranded parts we source through our supplier network. Each one is matched to the BMW part number shown on its page.

Not sure what's wrong or what you need?

Tell us your VIN and what your BMW is doing on the Parts Advisor and we'll point you to the right part number.

Shipping

How much is shipping?

Free on US orders of $149 or more. Under $149, shipping is calculated by weight at checkout, before you pay. For orders over 50 lb, contact us.

How fast do orders ship?

Within 1 to 2 business days, from Virginia, by USPS or UPS. You get a tracking number by email when it ships.

Do you ship outside the US?

No. We ship to US addresses only.

My tracking hasn't moved.

If tracking hasn't moved in 5 business days, email support@ia-euro.com and we'll open a claim with the carrier.

Returns and warranty

Can I return a part?

Most parts, within 45 days of delivery, if new, uninstalled and in the original packaging. Opened fluids and plugged-in electrical parts can't come back. Shops ordering through Technicians PRO can also return a part fitted or plugged in to diagnose a fault, electrical parts included. See returns and exchanges.

My part arrived damaged or wrong.

Damaged in transit: tell us within 7 days of delivery, with a photo of the box and the part. Wrong part, or our listing had the fitment wrong for the vehicle you gave us: we cover return shipping and refund you in full. See damaged or wrong part.